STORE POLICY
CUSTOMER CARE
For any information regarding on your purchased products or custom made clothing, you can contact our customer care department at: renee_accessories@hotmail.com and they will gladly guide you through any of your queries and information you might need and find it helpful.
TERMS OF USE & SAFETY
Thank you for visiting our Web Site (‘Site’). YOU SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE. Access to, and any use of information contained in, this Site is governed by the following terms of use (‘Terms’). If you do not agree with all of these Terms, please exit this Site now. By using this Site, you agree to comply with, and be to bound by, these Terms. Reneé Accessories & Clothing ® may, from time to time, change these Terms in its sole discretion. You are advised to review the Terms on a regular basis as you will be deemed to have accepted variations if you continue to use this Site after they have been posted.
This site and the contents of this site are provided on an ‘as is’ and ‘as available’ basis. Reneé Accessories & Clothing ® makes no representations or warranties of any kind, express or implied, including, but not limited to, warranties of title or freedom from malicious programs (such as viruses, worms or trojan horses) or implied warranties of merchantability or fitness for a particular purpose, with respect to this site or its contents and expressly disclaims any representations and warranties. Reneé Accessories & Clothing ® does not represent or warrant that the information contained in this site is accurate, complete or up-to-date, that this site is free of defects or that any defects will be remedied. You agree, by using this site, that your use of this site is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this site. Where applicable law does not allow the exclusion of implied warranties, some or all of the foregoing disclaimers of warranty may not apply to you.
This Site as a whole, and all material on this Site, is protected by copyright and other intellectual property rights. You may view, copy or print any material (including, without limitation, logos, text, animations, pictures and drawings) from this Site solely for personal, non commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from this site without the written permission of Reneé Accessories & Clothing ®. This Site may contain material protected by third party intellectual property rights. In all such instances you will have to verify any approved use of the material with the respective owners or licensees of such intellectual property rights as identified in the Site.
All designs on our website are original creations and are copyrighted. Copying any design may expose you to legal liability and penalties.
Any comments or materials disclosed, submitted or offered to Reneé Accessories & Clothing ® through, or in connection with, this Site including feedback data, such as questions, comments, suggestions, or the like regarding the content of any such documents (collectively ‘Feedback’), shall be deemed to be non-confidential. Reneé Accessories & Clothing ® shall have no obligation of any kind with respect to such feedback, shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the feedback to others without limitation and shall not be under any obligation to pay any consideration or fees in respect of any such use. Further, Reneé Accessories & Clothing ® shall be free to use any ideas, concepts, know-how or techniques contained in such feedback for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such feedback, without being under any obligation to pay any fee or consideration for any such use.
This Site may contain links to other sites. Reneé Accessories & Clothing ® is not responsible for the availability of, or any content or material contained in, or obtained through, any such sites. Any link to another site, and reference to third-party information, products or services linked to this Site, is not, and should not be construed as, an express or implied endorsement by Reneé Accessories & Clothing ®. Any questions or comments relating to such other sites should be addressed to the operator or operators of those sites. This Site may, furthermore, contain information form third party sources, as from time to time indicated. Exclusive reference shall have to be made to any such third party sources for any issue relating to such information being true, accurate and complete.
As holder of the data processing, Reneé Accessories & Clothing ® hereby informs you that the e-mail address requested upon subscription, as well as any other personal information you may supply either voluntarily or automatically through interactions with the services we offer, shall be processed for the sole purpose of fulfilling your request to receive our e-newsletter and any other customer service you may wish to subscribe to. If you so consent, your personal data may be used also for marketing purposes, for sending you news of a commercial nature (e.g. by sms message and e-mail) and for creating consumer and user profiles; similarly, they may be put at the disposal of our business partners who shall then use them for their own promotional purposes. Subscription gives you the right to receive our periodic e-newsletter with the latest about our website (new services, prize contests, etc.): at any time, of course, you may cancel your subscription to these news services and/or eventually reject all communications of a commercial nature by following the instructions provided in the briefing that appears both in the registration phase and at the bottom of every message.
Users of this Site are authorized to access only the documents listed on its menus. Unauthorized attempts to defeat or circumvent security features of this Site, to use the systems operating, or connected to, this Site for other than intended purposes, to deny service to authorized users, to access, obtain, alter, damage, or destroy information, or otherwise to interfere with the system or its operation is prohibited. Evidence of such acts shall be disclosed to law enforcement authorities and result in criminal prosecution and civil action under applicable laws and international treaties.
WHOLESALE INQUIRIES
If you own a business, you can always make an inquiry for a wholesale order on any of our catalogue products.
Our sales support team will be more than happy to help you with your enquiries at renee_accessories@hotmail.com
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Offline Payments
PRIVACY POLICY
This policy on Personal Data processing/protection (hereinafter “Policy”) informs about the collection, storage, processing and use of your Personal Data. The collection, use, and disclosure of your information is based on your consent and the provisions of General Data Protection Rule 679/2016 (hereinafter “GDPR”) and Greek Law 4624/2019. Moreover it explains how we shield your information and data, ensuring reliability and confidentiality.
Our company “Georgios Mix. Petropoulos & CO” is committed and holds as its highest priority the protection of your Personal Data. We fully comprehend the importance of your Personal Data and we make every effort to carefully store and process the information you share with us.
This Policy describes all Personal Data, that our company collects for you, how we use and protect them, as well as all options you have about the way we use them. The Data Controller of Personal Data of the users / visitors of our website is our Company
We acknowledge that protection of Personal Data is a constant responsibility and therefore we will update and amend this Policy from time to time. You are kindly requested to visit our website https: // www.renee-accessories.com/ from time to time to make sure you are aware and satisfied with any amendments. In case of doubt regarding the terms of this Policy, you may contact us by e-mail at renee_accessories@hotmail.com
''Personal Data'' means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
''Personal Data Processing'' means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Data we collect:
-
Full Name. We collect names (name, surname) for the proper execution of all orders either from our branch network or from our website.
-
Postal address. We collect postal address of our customers for purposes of delivery and completion of relative orders.
-
E-mail Address. We collect e-mail address of our customers for confirmation of relative orders and for purposes of promotion of our products.
-
Other Contact Information. We collect other contact information, such as our customer’s or our customers’ contact officers telephone number, in order to provide our services better and faster.
-
Billing Details. We collect the details of our customers that are necessary for the pricing of our services, such as Vat Number, Tax Office etc.
Processing of your Data:
The processing of your Personal Data for the sale of our products and services is essential for the overall management of your order by our company and its partners. This process includes the detection of online fraud and fraud related to modern payment instruments, the prevention and management of non-payment incidents and the maintenance of our rights in relation to our commercial activity.
The processing of your Personal Data for marketing and / or promotional / profiling purposes is based solely on your consent.
In some cases the processing of your Personal Data is essential for the purposes of our legitimate interests or for the purposes of our compliance with national and / or European laws.
For the purpose of proper execution of your order, we will keep your Personal Data for a reasonable period of time from the completion of the order and for the fullest satisfaction of your requests in relation to the order.
For marketing / promotional purposes, we will maintain your Personal Data throughout our contractual relationship, unless you expressly state in the meantime that you no longer wish to receive updates for these purposes.
Guarantees for protection of your Personal Data
When you provide us with your Personal Data, we take all necessary steps to ensure that they are maintained secure. In order to protect your Personal Data, we take physical, technical and organizational protection measures. We update and control our security technology on a constant basis. We strictly limit access to your Personal Data only to our employees and network stores, who need to know this Data in order to provide our services to you. In addition we instruct our employees about the importance of confidentiality and of maintaining privacy and security of your Personal Data.
In the context of our services, we may use third-party providers who provide services on our behalf. Thus, we may need to share your Personal Data with them only after we have informed you and we have received your explicit consent for this purpose. In any case, we only share with them only your Personal Data that is necessary for them to provide the services we ask for and we demand from them to protect your Personal Data and not to use it for other purposes.
Applicable Law
The applicable law is Greek law as shaped by the General Data Protection Regulation (Regulation (EU) 2016/679), the Greek Law 4624/2019 and the applicable national and European legislative and regulatory framework on Personal Data protection. The Courts of Athens have jurisdiction over disputes arising in connection with your Personal Data.